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Accommodation Customer Services Desks

By UWEaccomm 13 Jun 2022

Our friendly staff on the Customer Services desks at N Block (2N001), Glenside (1H027) and Cotswold Court would love to see you.  Our Customer Services desks are open seven days a week to answer all your queries and can help with the following;

  • Replacement access cards and keys. You can collect a replacement room key in person from any of our Customer Service desks during their opening hours.  
  • For key replacements overnight or outside of opening hours;
    Purdown View, Student Village and Wallscourt Park residents can collect a temporary access key from the security team at the East Entrance security gatehouse [click here for their What3Words location] and exchange it for a replacement key from your customer service desk the next day.  This is manned 24 hours a day.
    Glenside and Hollies residents can call the Security Control room on +44 (0) 117 32 86404 for assistance or visit the Porters Lodge (1H19).  This is manned 24 hours a day.

So pop down and see us or contact us at;

Telephone - +44 (0)117 32 83601
Email -

N Block Customer Service Desk (2N001)
OPENING HOURS  08:00 - 18:45 every day.

Cotswold Court Customer Service Desk
OPENING HOURS  13.00 - 18.45 every day.

Glenside Customer Service Desk (1H027)
OPENING HOURS  13:00 - 18:45 Monday to Friday.