Post and Parcels

It’s likely that you will receive some post and parcels while you are living on Glenside Campus. Bookmark this page for reference so you know where to go to collect your deliveries.

Your address:

It is important that you address your post and parcels correctly to make sure we can get it to you.

Glenside residents:

Your full name and student ID

Flat and room number

UWE Glenside Campus

Blackberry Hill

Bristol

BS16 1DD

The Hollies residents:

Your full name and student ID

House/flat and room number/letter

The Hollies

UWE Glenside Campus

Quarry Way

Bristol

BS16 1FU

Letters

Each flat has a letterbox for their letters. The number on your letterbox matches your flat. It’s unlocked with the padlock code Accommodation Services emailed you when you moved in. Lost the email? No problem! Send them a quick email and they will reply with the code.

Glenside

You will find your letter box between car parks 4 and 5. 

The Hollies

Your letters are delivered to the letterboxes in block 2, near the laundry room.

Parcels

Anything that won’t fit into the letterbox will be delivered to Accommodation Customer Services reception desk in 1H29 (opposite The Hub).

You will receive an email from Accommodation Services when your parcel is ready to collect. Ignore any emails from your courier as that just means it’s arrived on campus. They aim to process parcels within 48 hours of it arriving on campus, but during peak times (Black Friday, Christmas, etc.) it might take a little longer.

Bring your student ID with you when you come to collect. That is the quickest way for them to match you to your parcel. The quicker they match you, the quicker you get your parcel, and the quicker the queue goes down.

Collect your parcel within 10 days. Can’t collect? Nominate a friend. Email Accommodation Services with your full name and student ID, plus the name of who will be collecting and their Student ID and they’ll make a note of it.

Items we are unable to accept

There are a few items that we cannot accept:

·       Large, heavy boxes weighing more than 15kg that cannot be lifted or moved (televisions, bicycles, weights)

·       Perishable/food items (this includes food subscription boxes like Hello Fresh and bulk orders of food goods)

·       Illegal substances

·       Expensive items

Accommodation Services are unable to accept any responsibility for parcels not delivered. If your parcel is missing, you must contact the courier company directly.

Current post room opening hours :

Monday to Friday 13:00 - 18:45

Tips for collecting post and parcels:

• Add your student ID to your address so we can match it to you.
• Don’t use a nickname or abbreviations. Make sure to use the name you registered with as a student.
• Save yourself a journey and wait for our email to come through. If it hasn’t, your parcel will not be ready for collection.
• Don’t forget to change your address when you move out. UWE Bristol can only accept post for current students.

Sending post and parcels

Glenside Campus does not have an outward postal service. If you need to send a stamped letter you can find post boxes just outside Glenside Campus. Venture into Fishponds to use the Post Office (inside the Co-Op, BS16 2LE) to send any other mail and parcels.