Wallscourt Park | Post and Parcels

Where to collect your Post and Parcels

It’s likely that you will receive some post and parcels while you are living in Wallscourt Park. Bookmark this page for reference so you know where to go to collect your deliveries.

Your address

If you live in a Wallscourt Park flat, your address is:

Your full name and student ID

Flat and room number

Wallscourt Park

UWE Frenchay Campus

Coldharbour Lane

Bristol

BS16 1ZX

If you live in a Wallscourt Park house, your address is:

Your full name and student ID

House and room letter

Wallscourt Park

UWE Frenchay Campus

Coldharbour Lane

Bristol

BS16 1ZU

Letters

Houses

Letters will come directly through the letterbox in the door of each Wallscourt Park house. 

Flats and Studios

For people living in flats and studios, you have a letterbox at the bottom of your block. The number on your letterbox matches your flat. It’s unlocked with the padlock code Accommodation Services emailed you when you moved in. Lost the email? No problem! Send them a quick email and they will reply with the code.

Parcels

Anything that won’t fit into the letterbox will be delivered to Accommodation parcel desk in 1EC011

You will receive an email from Accommodation Services when your parcel is ready to collect, ignore any emails from your courier.  Customer Services aim to process everything within 48 hours of it arriving on campus, but during peak times (Black Friday, Christmas, etc.) it might take a little longer.

You will need to show your QR code from your email when you come to collect your parcel.

Your QR code is personal to you. 

If you choose to share your QR code with someone else, you do so entirely at your own risk. 

If someone else uses your QR code - whether with your permission or not - the University cannot accept responsibility or liability for any parcel that is lost, collected by the wrong person, or cannot be located afterwards

Collect your parcel within 10 days. Can’t collect? Nominate a friend. Email Accommodation Services with your full name and student ID, plus the name of who will be collecting and their Student ID and they’ll make a note of it.

If you are collecting from a parcel locker you'll receive an email from Packcity containing a barcode.  Two lockers are located in 2N02 with Customer Services.

Opening times

Accommodation parcel collection point in 1EC011 are open Monday-Friday, 12:00-18:45, and Saturday-Sunday, 12:00-17:45.  Refer to your notifications and local signage for Bank Holidays and closure days

Tips for collecting post and parcels:

• Add your student ID to your address so we can match it to you.
• Don’t use a nickname or abbreviations. Make sure to use the name you registered with as a student.
• Save yourself a journey and wait for our email to come through. If it hasn’t, your parcel will not be ready for collection.
• Don’t forget to change your address when you move out. UWE Bristol can only accept post for current students.

Items we are unable to accept

There are a few items that we cannot accept:

• Large, heavy boxes weighing more than 10kg that cannot be lifted or moved (televisions, bicycles, weights)
•  Perishable/food items (this includes food subscription boxes like Hello Fresh and bulk orders of food goods)
•   Illegal substances
• Expensive items
• Knives

Accommodation Services are unable to accept any responsibility for parcels not delivered. If your parcel is missing, you must contact the courier company directly.

We can't accept any medication or medical supplies. If you have a prescription, you should collect directly from pharmacy where possible.

Sending post and parcels

PrintWorks in 1N22 are our on campus postal service. From there you can post letters and parcels (up to 2kg within the UK and 1kg internationally).

Check their website for all the services they offer and their opening times.