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Your building is connected with fully managed, high-speed Internet from ASK4, a specialist provider serving multi-tenant buildings across the UK and Europe. With ASK4 you can enjoy super-fast connectivity - perfect for streaming, studying, working from home, or gaming. You’ve also got access to a 24/7 Support team at support.ask4.com.

Getting online is quick and easy:

1. Connect your device to ASK4 WiFi (or use a wired wall port, if available)

2. Open a browser and visit signup.ask4.com

3. Select Create Account (for residents) or Temporary Access (for visitors — if available)

4. Follow the on-screen instructions

Want to connect additional devices?

You can register additional devices at signup.ask4.com. Select “Already signed up” to log into your ASK4 account. On there, click on “Enable this device”. Your new device is now online.

If your device hasn’t got a screen with a web browser, you can also register it at myaccount.ask4.com. Enter its MAC address (unique ID) under “Manage My Devices”. Done! If you need help finding your device’s MAC address, check support.ask4.com.

Manage Your ASK4 Account

Once you’re set up, you can manage your connection and personal details at myaccount.ask4.com.

Help & Support, 24/7

ASK4’s dedicated Customer Care team is available 24 hours a day, 7 days a week.

If you have any questions or issues, visit support.ask4.com where you can:

• Access a helpful knowledgebase

• Chat with a support agent

• Troubleshoot common issues

You can also download the ASK4 Diagnostics App (available on the App Store and Google Play). Should you ever experience any WiFi issues, run the app and share the key code with ASK4’s Customer Care team. They’ll take care of the rest.